Learn to deal with complex problems in 2 Days!

"Definitely one of the best courses I have ever attended...I have already recommended to many people that they should get on the next course if possible." Jon Gorton

"I have just completed an IBIS mapping course with Paul Culmsee at Seven Sigma. I can highly recommend this business tool for all project managers and business resources. It was a brilliant two days and I learnt new techniques which have already started to pay dividends in my professional role.This course was brilliant. The technique itself is a valuable tool for any business with multiple applications." Leisha Velterop

Learn the craft of issue mapping, a novel, powerful and inclusive method to elicit requirements, capture knowledge and develop shared understanding in complex projects, such as SharePoint or broader strategic planning. Pioneered by CogNexus Institue in California, and used by NASA, the World Bank and United Nations, this course is only available outside of California through Seven Sigma.

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Visit issuemappingclass.com

What is Issue Mapping?

We have all felt the frustration of walking from yet another unproductive meeting, wondering where the agenda went. Yet, as problems become more complex, meetings are still the place where critical strategic decisions are made.

Issue Mapping offers a solution to reducing the frustration and repetition of meetings, levereaging the wisdom of the crowds and tapping into the knowledge that all participants bring to the table. It is a sensemaking framework used to support group discussions to assist all involved to come to a shared understanding.

Issue Mapping visually maps participants' points of view, problems voiced, the rationale and reasons leading up to decisions. These maps are created as part of the meeting process and form a central point of reference. The maps are rich and detailed, yet can be easily read and understood by everyone, even by those not part of the discussion group.

Why Issue Mapping?

• Maps decision and detailed rationale behind decision-making; maps the thinking process of the group
• Concentrates on pros and cons to an idea, encourages and explores all view
• Promotes greater shared understanding of the problem at hand
• Represents and clarifies diverse points of view, conflicting interpretations and goals, inconsistent information and other forms of complexity
• Opportunity for all to be heard, contributions acknowledged
• Keeps participants on topic - they can see the progress of the discussion visually, the bigger picture can be absorbed better and they can appreciate the validity and value of a larger perspective
• Helps participants come up with better ideas and avoids jumping to simplistic answers and superficial conclusions
• Promotes deeper reasoning, rigor and crowd wisdom
• Supporting information (such as documents and images) can easily be attached to map to back up group reasoning
• Participants can see the effectiveness of mapping and genuinely will try to make the discussion more productive

THE SIMPLEST WAY TO GAIN SHARED UNDERSTANDING!!!

FANTASTIC METHOD FOR CAPTURING KNOWLEDGE!!!

Class Audience

Perfectly suited to both IT and non-IT audience; those involved in highly complex projects, including:

• Leaders
• Consultants
• Facilitators
• Strategic planners
• Organisational development professionals
• Business analysts
• Change agents
• Managers and engineers

Class Aims and Outcomes

• Create great issue maps - clear, coherent, and inviting
• Immediately start Issue Mapping effectively in your work and life; the class will focus on practical experience and map building
• Command a rich range of options for publishing and sharing maps
• Lead with maps; create direction, momentum and energy with issue maps
• Quickly and effectively do critical analysis in dynamic situations
• Organise unstructured information and discover patterns and connections within it
• Make critical thinking visible for inspection and analysis
• Recognise early, the symptoms of wicked problems and the forces behind group divergence
• Start capturing the rationale leading up to the decisions by using IBIS and Compendium software
• Recognise the importance of capturing the rationale behind decisions, as well as the decisions themselves
• Rethink the traditional approach to meetings and decision making

Gain a deeper understanding of:

• The fundamentals of IBIS and Compendium
• The structural patterns that give clarity and power to issue maps
• How decision rationale is represented in a map

Class Requirements

This class will be hands on. Please bring your own laptop.

Some Projects Where Seven Sigma Has Used This Method

• Strategic planning of Mental Health Service needs in the Kimberley Region for the next 5 year to 2014
• Key Stakeholder Engagement Workshop
• Community engagement workshops
• Developing a high performing project management team for the delivery of the New Children’s Hospital Western Australia
• Achieving contract alignment of all maintenance contracts
• Strategic workshop resulting in the ICT performance framework for a Perth city council
• Developing a scope of works from fully engaged community consultation process
• Determining the parameters that measure ‘value for money’ in major infrastructure procurement projects
• Building greater relationships between the major directorates within a WA government department
• Organisational restructuring
• City of Stirling Goal Alignment Workshop

Class Duration

2 intense days with homework after the first day, and optional homework after course completion

What's Included

The Issue Mapping manual; morning/afternoon tea breaks, lunch, tea/coffee throughout the day.

Early Bird Price

This offer is limited to only the first 5 tickets available until sold out or end date whichever comes first.

Payment Options

We accept bank transfers (preferred), cheques, and credit card (only via PayPal). For those who pay via credit cards, please add an extra $50 per ticket (this is the fee charged by PayPal).

Should you prefer us to invoice you or your company directly, please email teresa.culmsee@sevensigma.com.au with the number of tickets required and details of person(s) attending (full name, email address and phone number) and company details (full name, address, PO if required).

Cancellation Policy

Delivery of this class is dependent of minimum number of registrations. Should we not make this minimum, a cancellation noitice will be sent 21 days prior to the event.

Cancellation Policy

Event cancelled by Seven Sigma: A full ticket refund will be given, minus the registration fee or a credit is given for the rescheduled event. The class will be confirmed 21 days prior to the event date. Should you be flying over for the event, we advise that you leave flight and accommodation bookings 'til we send you the confirmation as these costs will not be covered by Seven Sigma should we cancel the class.

Cancellation due to force majeure: In situations, such as acts of God, or any unforseen events (after exhausting all avenues) preventing Seven Sigma from delivering this event, a refund or credit towards the rescheduled event will be given.

Booking cancelled by the registrant:

(a) 30 working days prior to the event: 50% refund.

(b) less than 30 working days of the event, and no shows: No refund

By registering for the class, you agree to the terms and conditions outlined above.